How do I claim my subscription?
To claim your subscription, you need to select from a choice of one of our magazines on the Tesco Clubcard website. Once you've selected the magazine, you'll receive a voucher code in your Clubcard email.
Where do I redeem the voucher?
To claim your voucher, you'll need to follow the instructions provided on your Clubcard confirmation email. This will include the link to dedicated to Tesco Clubcard customer and your voucher code.
There is an issue with my voucher. Who can I contact?
You can contact our customer service team by filling out our contact us form, or you can contact Tesco Clubcard directly.
How much is my subscription?
The price of the subscription varies depending on the magazines and the subscription term you select i.e. 6-month or 12-month subscription.
Can I use more than one voucher for one subscription?
Voucher codes can only be used once to purchase one subscription. If you are planning to buy more than one subscription, please place separate orders. Change cannot be given for overpayment with voucher codes, so please ensure the subscription value equals or exceeds your voucher code value.
How much will I pay in vouchers?
Your payment in vouchers will be a third of the cover price. For example, a 12-month subscription to Good Housekeeping is £59.98 (£4.99x12 issues). You will pay £19.96 in Tesco Clubcard vouchers. Please check magazine prices by visiting our Tesco store and select the title.
How are the voucher savings calculated?
Savings are based on each title’s shop price per issue. For example, the individual shop price for Good Housekeeping is £4.99. If buying a 12-month subscription, the total cover price will be £4.99x12 issues which equals £59.88. You will always save a third on the shop price, therefore your voucher payment will be £19.96.
How many issues does my subscription include?
The price of the subscription varies depending on the magazines and the subscription term you select.
I don't have enough Clubcard points to buy a subscription?
Don’t worry, you can pay the difference yourself if you don’t have enough Clubcard points.
What payment methods do you accept?
We accept payment from PayPal, Credit/Debit Card (Visa, MasterCard and American Express).
What happens to my unused Clubcard points?
As per the Tesco terms and conditions, if you redeem your Clubcard points against a subscription which is a lower monetary value than your Clubcard points you’ll lose any unused point.
I’ve redeemed too many vouchers. What do I do?
Please contact the Tesco Clubcard helpline directly on 0800 591 688* or 0330 123 1688** Option 2, Monday to Friday: 8am to 8pm and Saturday: 8am to 6pm
When will my subscription start?
Once your subscription has been set up and you’ve received a confirmation email from Hearst, please allow up to 6 weeks for delivery of your first issue. Your start issue will be confirmed on the acknowledgement that we send you within 24-48 of your order.
It has been over 6 weeks since I subscribed, and I haven’t received my first issue. Who can I contact?
You can contact our customer service team by filling out our contact us form, one of our agents will be able to assist you with your first issue start date.
Is my subscription valid overseas?
Subscriptions are only valid for UK addresses only; which includes Northern Ireland.