Digital Editions - Frequently Asked Questions

Just a quick note to let you know we’ve made updates to our app. The app update won’t affect your existing subscription, it’s simply an update to improve your user experience and subscription access. Plus, we’ve also made some updates to the look and feel of our magazine. From the July issue all future issues will now be mobile optimised, giving you a much better overall reading experience – which we’re sure you’ll love it as much as we do!


 

App update - FAQs


How to access the new app?

On or around the 16th of July, you’ll be automatically logged out of the existing app and the new app will be available. You’ll simply need to log back into the app using your customer number and your email address.

Where can I find my customer number?

You’ll find your customer number by clicking here and completing the recovery form.

How do I update my app?

App updates are usually automatic (depending on your settings), if the app doesn’t update automatically. Simply search for the app in either the Apple Store or Google Play, and you’ll see a prompt to update the app to the latest version.

Will I still have access to previous issues?

Yes, the app update won’t affect access to any previous issues purchased or as part of your existing subscription.